Privacy Policy
Bryan Donbavand trading as Donkeyworx SEO
Effective date: 25 March 2025
1. What this policy covers
This policy explains what data we collect, why we collect it, and what we do with it. If you don't agree with it, don't use the website or services.
2. What data we collect
Information you give us:
- Name
- Email address
- Company name
- Website URL
- Any information you submit through forms or emails
Information collected automatically:
- IP address
- Browser and device type
- Basic usage data (pages visited, time on site)
If you use the audit tool or app:
- Your website data (via third-party APIs like DataForSEO)
- SEO-related data linked to your site (rankings, technical issues)
3. How we use your data
We use your data to:
- Deliver SEO audits and reports
- Contact you about your enquiry or service
- Improve the website and tools
- Send occasional emails (only if relevant to your enquiry or service)
We do not sell your data. Ever.
4. Legal basis (UK GDPR)
We process your data under:
- Legitimate interest (running the business and delivering services)
- Consent (when you submit a form or request an audit)
- Contract (if you become a paying client)
5. How your data is stored
Your data is stored using secure third-party providers (for example hosting, email, analytics tools). We take reasonable steps to keep it safe, but no system is 100% secure. Anything you send online is at your own risk.
6. Third parties
We use third-party tools to run the service. These may include:
- Hosting providers
- Analytics tools (e.g. Google Analytics)
- Email systems
- SEO data providers (e.g. DataForSEO)
- Payment providers (e.g. Stripe)
These providers may process your data on our behalf. We are not responsible for how third-party websites handle your data.
7. Cookies
We may use cookies to:
- Understand how the site is used
- Improve performance
- Support analytics
You can control cookies through your browser settings.
8. How long we keep your data
We keep your data only as long as necessary:
- Enquiries: up to 12 months
- Clients: for the duration of the relationship + legal requirements
- Analytics data: as per platform defaults
9. Your rights
You have the right to:
- Access your data
- Correct your data
- Ask for it to be deleted
- Object to how it's used
To do this, email: hello@donkeyworx.co.uk We will respond within one month.
10. Sharing your data
We do not share your data unless:
- Required by law
- Needed to deliver a service (e.g. third-party tools)
11. Links to other websites
If you click through to other sites, their privacy policies apply, not ours.
12. Changes to this policy
We may update this policy occasionally. Latest version will always be on this page.
13. Contact
Bryan Donbavand Trading as Donkeyworx SEO Email: hello@donkeyworx.co.uk